Member rights and responsibilities statement

The delivery of quality health care requires cooperation between patients, their providers and their health care benefit plans. One of the first steps is for patients and providers to understand their rights and responsibilities. Therefore, in line with our commitment to involve the health plan, participating practitioners and members in our system, Anthem Blue Cross has adopted a Members Rights and Responsibilities Statement, which is located within your Provider Manual.

 

If you need a physical copy of the statement, call us at 1-800-407-4627 (outside L.A. County) or 1-888-285-7801 (inside L.A. County).