Quality ManagementMedicaidJune 1, 2025

Member rights and responsibilities for care providers

All care providers should be aware of a member’s rights and responsibilities as published in the provider manual. Quality healthcare requires cooperation between patients, their care providers, and their healthcare benefit plans. Section 5: Member Services, Education, Wellness details these relationships and responsibilities. Review this section in your provider manual at providers.anthem.com/ca > Resources > Provider Manuals.

Beyond simply signing a contract, care providers are part of a genuine collaboration aimed at improving the lives of real people.

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Blue Cross of California Partnership Plan, Inc. are independent licensees of the Blue Cross Association. Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

CABC-CD-081348-25-SRS80200

PUBLICATIONS: June 2025 Provider Newsletter