Members’ Rights and Responsibilities

In line with our commitment to participating practitioners and members, Anthem Blue Cross has a Members’ Rights and Responsibilities section located within the provider manual. The delivery of quality healthcare requires cooperation between patients, their care providers, and their healthcare benefit plans. One of the first steps is for patients and care providers to understand their rights and responsibilities. Review this section in your provider manual at https://providers.anthem.com/ca > Resources > Provider Manuals, Policies & Guidelines.

Beyond simply signing a contract, care providers are part of a genuine collaboration aimed at improving the lives of real people.