DHCS Electronic Visit Verification — office hours

The Department of Health Care Services (DHCS) Electronic Visit Verification (EVV) team will be hosting three office hours the month of September.

The purpose of office hours is to give providers and jurisdictional entities (JE) the opportunity to ask the DHCS EVV team questions on registration, capturing EVV, visit data, how to navigate the CalEVV website, and any additional inquiries you may have. This webinar will be an interactive conversation between providers, JEs, and our EVV team. Please email any questions you have to the DHCS EVV team at EVV@dhcs.ca.gov; email questions in advance to allow them time to prepare responses and live demonstrations.

Visit DHCS’ EVV webpage or the Department of Developmental Services’ EVV webpage for more information.

Assistive services

For individuals with disabilities, DHCS will provide free assistive devices, including language and sign-language interpretation, real-time captioning, note takers, reading or writing assistance, and conversion of training or meeting materials into braille, large print, audio, or electronic format. To request alternate format or language services, please email EVV@dhcs.ca.gov or write to:

EVV Assistance
1501 Capitol Avenue
P.O. Box 997413, MS 0000
Sacramento, CA 95899-7413 

Note: The range of assistive services available may be limited if requests are received less than ten working days prior to the meeting. If you have any questions, please reach out to the CalEVV team at EVV@dhcs.ca.gov.