Claims timeliness

Per APL 23-020, Anthem will pay all claims within contractually mandated statutory timeframes and in accordance with the timely payment standards in the Contract for clean claims within 45 working days of receipt. If Anthem does not pay a clean claim within 45 working days of receipt, Anthem will owe the provider interest at the rate of 15% per annum beginning on the first day after a period of 45 working days.

For additional information, see the provider manuals at the link below.