Administrative Digital SolutionsCommercialMedicare AdvantageMedicaidFebruary 25, 2024

Change Healthcare cybersecurity update

On February 21, 2024, we were alerted that one of our vendors, Change Healthcare (a subsidiary of Optum), experienced a cybersecurity event. As of this notice publishing, Change Healthcare has confirmed that their systems are unavailable.

Your provider data and information with our plan is safe. Our systems are not impacted because of this event, and out of an abundance of caution we severed network connections to Change Healthcare.

You may have questions about how this security event impacts your ability to do business with us. It is important to know that you can still use Availity Essentials to safely submit electronic transactions to our plan.

For more detail on this, and as information about this cybersecurity event evolves, refer to these Frequently Asked Questions.

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem BC Health Insurance Company is the trade name of Anthem Insurance Companies, Inc. Anthem Blue Cross, Anthem Blue Cross Life and Health Insurance Company, Anthem BC Health Insurance Company, and Blue Cross of California Partnership Plan, Inc. are independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County.

MULTI-ALL-CDCRMMPCM-052561-24-SRS52561, MULTI-ALL-CDCRMMPCM-053096-24, MULTI-ALL-CDCRMMPCM-054775-24-SRS52561, MULTI-ALL-CDCRMMPCM-056155-24-SRS52561, MULTI-ALL-CDCRMMPCM-059020-24-SRS52561, MULTI-ALL-CDCRPCM-061147-24

ATTACHMENTS: Change Healthcare Cybersecurity Event Frequently Asked Questions - June 6, 2024 (pdf - 0.14mb)