BlueCard® Program quick tips

The BlueCard® Program provides a valuable service that lets you file all claims for members from other Blue Plans with Anthem Blue Cross.

 

Here are some key points to remember:

• Always request a current ID card from the member and make a copy of the front and back of the member’s identification (ID) card.
• Look for the three-character prefix that precedes the member’s ID number on the ID card. It is critical for confirming membership and coverage.
• Call BlueCard Eligibility at 1-800-676-BLUE (2583) to verify the patient’s membership and coverage or submit an electronic HIPAA 270 transaction (eligibility) to Anthem Blue Cross.
• Submit the claim to Anthem Blue Cross. Always include the patient’s complete identification number, which includes the three-character prefix.
• For claims inquiries, contact Anthem Blue Cross.

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