What matters most: Improving the patient experience
What Matters Most: Improving the Patient Experience is an online course for providers and office staff that addresses gaps in care and offers approaches to communication with patients. This course is available at no cost and is eligible for one CME credit by the American Academy of Family Physicians.
The What Matters Most training can be accessed at www.patientexptraining.com.
July 2021 Anthem Blue Cross Provider News - California