Provider Communications

COVID-19 Information

Download as PDF

Title Category

A special thank you to care providers

Thank you for your tireless efforts in keeping our country healthy. For all you do, we would like to share a message of our gratitude.

Anthem Blue Cross Blue Shield suspends additional authorization requirements to aid GA COVID-19 response

In addition to the proactive steps Anthem has already taken to support care providers and protect our members, associates and communities against COVID-19, Anthem in Georgia is taking additional measures outlined by Georgia Department of Insurance in Directive 20-EX-7.


Anthem introduces lower cost Anthem Health Access Plans on June 1 in response to COVID-19 crisis


Anthem to delay most 4/1/2020 formulary list updates for commercial health plan pharmacy benefit


Anthem waives cost share for COVID-19 treatment (updated May 29, 2020)

Effective April 1, we expanded coverage for our members undergoing treatment related to a COVID-19 diagnosis, which covers the waiver of cost shares for COVID-19 treatment received through December 31, 2020.

COVID-19 Update: Guidance for telehealth/telephonic care for Behavioral Health services (Updated January 8, 2021)

We’ve updated information about coverage for telephonic-only care.

Federal resources available for care providers and employers in the Federal CARES Act

During the COVID-19 crisis, care providers are working to keep the country running while navigating the financial impact it is having on them. To help care providers navigate the resources available to them. Anthem has compiled information on programs we have learned about that could provide additional financial relief during the crisis.

Important COVID-19 update: Prior authorization and other policy adjustments (updated September 23, 2021)

We recently updated prior authorization requirements for acute in-patient (IP) admission, urgent or emergency acute IP surgeries or services, and patient transfers from acute IP hospitals to additional sites of services.

Information from Anthem for Care Providers about COVID-19 (updated April 15, 2022)

We recently updated information about coverage dates for telephonic-only care.

Introducing lower cost Anthem Health Access Plans on June 1 in response to COVID-19 crisis

Beginning June 1, 2020, Anthem is introducing our Anthem Health Access Plans for certain large group employers currently enrolled in our commercial lines of business only.

Maximizing efficient, high quality COVID-19 screenings


Provider COVID-19 update: State Health Benefit Plan

State Health Benefit Plan

Updated COVID-19 Medicare Information

For the latest COVID-19 Medicare information, please check Important Medicare Advantage Updates.

Webinar recording now available for network providers on how to leverage telehealth to care for Behavioral Health patients during COVID-19 and beyond

Anthem hosted a provider webinar to share information and resources with Behavioral Health providers to assist with maximizing the telehealth experience.  Access the webinar recording to learn more about leveraging telehealth for behavioral health services.

Webinar recording now available for network providers on SBA loans and other federal relief programs in response to COVID-19 (Updated May 1, 2020)

Anthem hosted a provider webinar to share information and resources with its network providers regarding opportunities providers have to access loans through the U.S Small Business Administration (SBA) and other federal programs in response to the economic impact of COVID-19. Access the webinar recording using the password “health” to learn more about federal financial relief for providers.
Page 1 of 1